Last updated: January 2026

At BakeItLala, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://bakeitlala.com or make a purchase.


1. Who We Are

Website: https://bakeitlala.com
Business Address: BakeItLala, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom
Contact Email: contact@bakeitlala.com

We are a small business selling handmade products. This Privacy Policy applies to all visitors, customers, and users of our site.


2. Information We Collect

We may collect the following information:

a) Comments

When you leave a comment, we collect:

  • Name
  • Email address
  • Website (optional)
  • IP address
  • Browser user agent string

This helps us detect spam. An anonymized hash of your email may be sent to Gravatar to check for your profile picture. After approval, your picture is visible in context of your comment.


b) Media

If you upload images to the website (for comments or products), avoid including embedded location data (EXIF GPS). Visitors may be able to extract this information.


c) Account Information

If you register on our site, we collect:

  • Name
  • Email
  • Account details (username, password)
  • Order history

d) Payment Information

All card payments are processed securely through our payment provider (e.g., Stripe).
We do not store any credit or debit card details on our servers. The information you provide for payment is handled securely by the payment processor in accordance with PCI DSS standards.

We only retain:

  • payment confirmation
  • last 4 digits of the card
  • transaction reference

This is for accounting and order management purposes only.


3. How We Use Your Information

We use your data to:

  • Process orders and payments
  • Communicate with you regarding your orders
  • Manage your account
  • Moderate comments
  • Improve our website
  • Comply with legal obligations

We do not sell your information to third parties.


4. Who We Share Your Data With

We may share your information only with:

  • Payment processors (Stripe or equivalent) to process card payments
  • Mailing services to deliver orders(e.g., Royal Mail, Evri, or other couriers) to deliver your orders to your address.
  • Website administrators for site management
  • Legal or accounting advisors when required by law

5. Cookies

We use cookies to enhance your experience:

  • Comment cookies: store your name, email, and website for convenience (lasts 1 year)
  • Login cookies: store login session and screen display options (2 days–2 weeks)
  • Post edit cookies: indicate the ID of recently edited posts (1 day)

You can manage cookies in your browser settings. Some features may not work without cookies.


6. Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, images). Embedded content behaves as if you visited the other website directly. These websites may collect data about you, use cookies, embed tracking, and monitor interactions.


7. Data Retention

  • Comments and their metadata are kept indefinitely to help moderate future comments.
  • Account information is retained while the account exists.
  • Order and financial information is retained for at least 6 years to comply with UK accounting and tax laws.

8. Your Data Rights

You have the right to:

  • Access your personal data
  • Request a copy of your data in a portable format
  • Correct any inaccurate information
  • Request deletion of personal data (subject to legal/accounting requirements)
  • Object to marketing communications

To exercise your rights, contact us at contact@bakeitlala.com.


9. Security

We take appropriate technical and organizational measures to protect your data against accidental loss, misuse, or unauthorized access. All data transfers are encrypted via HTTPS.


10. Where Your Data is Sent

  • Comment data may be processed by automated spam detection services.
  • Payment and order information is sent to payment processors and shipping services only as necessary to complete your order.

11. Changes to This Privacy Policy

We may update this policy from time to time. The latest version is always available at https://bakeitlala.com/privacy-policy.


12. Contact Us

For questions about this Privacy Policy or your data, contact:

📧 contact@bakeitlala.com